Qtek Management Systems

• Qtek Management Systems
• Positive Performance Indicators
• What is Human Factors?
• Human Machine Systems
• Human Error Assessment
• Hierarchical Task Analysis
• Safety Critical Task Analysis SCTA
• Training Programs
• ISO Standards
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What is Human Factors?

Human Factors refer to the environmental, organizational and job factors, and human and individual characteristics, which influence behavior at work in a way which can effect health and safety.
This definition includes three interrelated aspects that must be considered: the job : the individual : the organisation
The Job - including areas such as: nature of the task, workload and the working environment, which includes, heat stress, fatigue, exposure to noise, vibration, radiation and atmospheric contaminants.
The design principles of displays (colour, contrast, parallax, digital / analogue / auditory / tactile) and controls and the role of procedures. Tasks should be designed in accordance with ergonomic principles to take account of human limitations and strengths. Mental aspects would include, cognitive fatigue, perception and decision making requirements.

The individual - including his/her competence, skills, personality, (attitude and risk perception). Individual characteristics can influence behavior in complex ways and training may need to be catered for individuals dependent on skill sets.
The organization - including work patterns, culture (shared values and beliefs, transparent work ethics, motivation / rewards / attainable goals) work resources, communication and leadership.